Citizens' Charter

  
   

 
VISION 
  TO BE A LEADING GLOBAL ENGINEERING CONGLOMERATE FOCUSED ON CUSTOMER DELIGHT IN OUR FIELDS OF ENDEAVOUR  

MISSION
 
  • To establish ourselves as one of the world’s premier companies in the engineering field having strong international competitiveness
  • To achieve market leadership in India through ensuring customer satisfaction by supplying internationally competitive products and services
  • To achieve sustained growth in the earnings of the group on behalf of shareholders
  

BUSINESS TRANSACTED
 

HMT Limited is a holding company, under whose ambit its six subsidiary companies operate. In addition, the holding company manages the tractor business directly.

The Citizens’ Charter for the Tractors’ Business of the company has been incorporated separately. The details of other businesses transacted by the Holding Company include:

  • Corporate Governance of the company
  • Interface with the regulatory agencies
  • Providing strategic inputs to the subsidiaries in terms of policy guidelines, strategic alliances, strategic planning etc.
  • Promoting complementarities amongst subsidiaries.
  

OUR CITIZENS / CLIENTS
 

Our citizens are

  • The Department of Heavy Industry, Ministry of HI & PE, Govt. Of India

  • Subsidiary Companies.

  

SERVICES PROVIDED
 

  • Providing accurate and timely information regarding the company as per the reporting system as and when required

  • Be an instrument of national policy in regard to societal issues

  • Integrate the pronouncements of the government in the areas of economy, society & competition, in the strategic plans of the company

  • Provide inputs, participate in strategic planning process and policy formation for the subsidiaries

  • Develop brand equity to enable the subsidiaries to harness the same

  • Facilitate complementarities amongst subsidiaries

  • Oversee corporate governance of the subsidiaries

  • Be a conduit for allocation of resources from the government

  

COMMITMENT
 

We shall

  • Strive continuously to assure you of highest standard of service

  • Strive to attain international standards to become globally competitive.

  • Acknowledge all correspondence from you within a reasonable time of its receipt.

  • Adhere to the schedules committed by us to you

  • Always maintain the highest ethical standards in all our endeavors, business and economic activities

  • Always strive to achieve economy in all our products and services without compromising the quality standards

  • Always be honest and transparent and would like to be seen as honest.

  • Implement all the policies and directives of Central Vigilance Commission.

  

OUR EXPECTATIONS FROM THE CITIZEN
 

We solicit the citizens’ cooperation in our endeavor to serve him better. We request

  • Submission of accurate, timely, data and information from the subsidiaries

  • Follow all the guidelines issued by the holding company in its true spirit.

  • Commitment from the subsidiaries to be courteous and sincere towards solving the problem of their citizens.

  • Total transparency and honesty in financial dealings and all other transactions of the subsidiaries with their citizen.

  • A regulatory environment, which is conducive for conducting business, from the government.

  

CONTACT US
 

For any clarification or grievances please write to, or contact

The Chairman & Managing Director
HMT Limited
‘HMT Bhavan’, 59, Bellary, Road
Bangalore - 560 032

Phone : 080-3332568, Fax : 080-3339111
Email : cmd@hmtindia.com